Nikhil Sharma
I do both. 12 years shipping software, 5 leading a Canadian studio, and one person accountable for whether it works.
Trusted by firms and founders across Canada and the US
If this sounds familiar
So the site says one thing, the campaigns say another, and the person who could fix it doesn't exist on either team. Everyone delivers their slice. Nobody owns whether it works.
Two ways this usually starts
You're the better firm
A designer, a developer, an SEO agency and someone on ads. Four invoices, four opinions, and a brand that still looks like every competitor in your category.
See what that looks likeYou've outgrown the workaround
You need a real portal for customers, vendors, dealers or members. Your agency can't build it, because it isn't a website.
See what that looks likeSelected work
Consolidation
A firm running a designer, a developer, an SEO agency and someone on ads. Now one strategy, my team executing, and one person to call when something is wrong.
CLG Injury Law · Personal Injury Firm · six offices, NB / NS / PEI
Read the full case study
Operations
Vendors, affiliates and customers each needed their own view of the same system, and commission had to move correctly between them. Off-the-shelf could not model it. Enterprise could not be justified.
A multi-vendor commerce marketplace · in production
Read the full case studyHow it goes
Most engagements go wrong in the first fortnight, and almost never because of the work itself.
30 minutes to find out whether I can actually help. If someone cheaper or more specialised is the better answer, I will say so on that call.
A written scope with a fixed or phased number, and an explicit list of what is not included. No estimates that move once work starts.
Made first, and made with you. Whether that is your positioning and how you sound, or your data model and what it will cost to change later.
Weekly updates and one person to call. My team executes underneath me. You never chase a status, and you never get handed between account managers.
Accounts, code, documentation, admin access, 30 days of support. Everything in your name. Nothing you cannot take somewhere else tomorrow.
Writing
Twelve years shipping software, five leading a Canadian studio, and why I ended up working in the gap between engineering and marketing.
Read article
How law firms use AI voice and chat intake to qualify callers, capture matters after hours, and stop losing cases to voicemail.
Read article
Most service businesses answer well during office hours and lose everything else. What voice AI intake actually catches, and what it does not.
Read articleWhat you walk away with
Nothing held hostage, nothing locked to a platform you cannot leave.
The codebase
Yours, in your repository
The infrastructure
Your accounts, your billing
The accounts
Registrar, analytics, ads
The documentation
Written for the next person
